From the picture I sent you will see. I have been told to cancel sending the seller and ask the seller to agree my cancellation request and informed the order that wants to cancel. After that, I go to sleep and wake up alert e-mail has found items are sent. I therefore have open chat, read the seller's reply message "we can ship you today" from the words a seller shows that when I cancel the item. At that time, it has not been sent, and the seller receives the cancel request from me
But the seller intentionally ignore cancel request, and the words of the buyer and send the item.
I think it is a decision, and the action of the seller
I think it's appropriate that the seller must refund to me.