Dear Veritas Partner,
As you are aware the separation of Symantec and Veritas took place a little over two weeks ago, and we would like to update you on progress with the changes to our systems, processes, and tools involved in setting up an independent company.
As you would expect with a transformation of this size, there are delays in quotations, order booking, fulfilment and invoicing which our partners have been experiencing. Please click here for further background on the issues, the actions we are taking, the anticipated timeframes for resolution and the actions we ask you to take.
Thank you for your continued patience as we work through this process of transition to steady state operations. Please do continue to submit your orders to us and please stay tuned for further information as we work these issues through to resolution. Updates will be regularly available on PartnerNet and via your Veritas representatives and we will be writing to you with further information shortly.