The thesis aims to identify the influential factors on consumers’ purchasing
decisions in Bangkok pet retailing business. The scope of the study is based on the
profiles of Thai consumers who have been using either products or services from
Bangkok pet retailers.
This study is quantitative research, using a structured questionnaire to collect
the data from 400 consumers who have been using either products or services from
Bangkok pet retailers and have pets at presents. The researcher analyzes data
variables using percentages, frequencies, means, standard deviations, t-Test, and
ANOVA to test hypotheses and answer the research questions.
The study identifies independent variables including demographic factors
(age, gender, education background, and monthly income), consumer behavior factors
(frequency of purchasing and average spending per visit), and marketing mix factors
(product, price, place, and promotion). The dependent variable is the consumers’
purchasing decisions in Bangkok pet retailing business.
The result shows that both demographic factors and marketing mix factors do
not have significant relationship with the consumers’ purchasing decisions in the
Bangkok pet retailing business, while the consumer behavior has a significant
relationship with the consumers’ behavior in Bangkok pet retailing business.