The model was developed through investigation of major problems and component of management in three Thaitelecentres of upper northeast provinces in Udonthani, Chaiyaphum, and Nongkhai provinces. Identification if major problems and key components was done by means of analyzes of related documents reviews, questionnaire responses by 252 respondents randomly selected, focus group discussion with 18 purposive sampling of users, and in-depth interview with three directors of the target Thaitelecentres. Additionally, a close-ended questionnaire was employed to set priorities for problems and components of Thaitelecentre management. The model was then verified by a group of experts.