In response to the market survey, Kershaw decided to expand the menu at the grill to include pizza. Along with expanding the menu. She also started a delivery service that covered the entire campus. Now students would have not only greater variety, but also the convenience of having food delivered quickly to their rooms. To accommodate these changes, a pizza oven was installed in the grill and space was allocated to store pizza ingredients, to make cut-and-box pizzas, and to stage premade pizzas that were ready to cook. Existing personnel were trained to make pizzas, and additional personnel were hired to deliver them by bicycle. In an attempt to keep cost down and provide fast delivery, Kershaw limited the combinations of toppings available. That way a limited number of “standard pizzas” could be preassembled and ready to cook as soon as an order was received.