TELEPHONE OPERATOR’S ACTION LOG
Telephone Operator to record the following:
Who has called? ___________________________________________
Where is the fire/smoke? ___________________________________________
What is burning? ___________________________________________
What time? ___________________________________________
Anyone injured? ___________________________________________
Instruction given/to notify fire brigade ___________________________________________
Initiate emergency group paging “……”. Time: (______________)
Initiate group paging “FIRE”. Time: (______________)
Call Fire and Rescue Services at telephone …… and give available information (upon instruction by the GSM on Duty).
Time: (______________)
Call Ambulance (Upon instruction by ERT team learder) Time: (______________)
AT NIGHT, notify the following:
Residence Handphone DECT Time
…………………….. (Security Manager) - ( )
……………………. (Chief Engineer) ( )
- ( )
…………………… (Executive Housekeeper) ( )
………………… (Front Office Manager) ( )
……………………. (Director of HR) ( )
……………………..(Director of F&B) ( )
If the General Manager and Resident Manager are not on the premises, contact them:
Residence Handphone Pager Time
……………….. (General Manager) ( )
……… …… (Executive Assistant Manager) ( )
FIRE EMERGENCY PROCEDURES
DETAILS OF M&U EMERGENCY AND ESSENTIAL SERVICES
LOCAL AUTHORITIES
Company Telephone Service
Fire Department Fire Service department
Police Police
MAINTENANCE CONTRACTORS
Lift & escalator
PABX Contractor