What about All Access players?
The All Access program includes EverQuest, EverQuest II, PlanetSide 2, and DC Universe Online and is not affected by this closure. Dragon’s Prophet was never added to the All Access program.
Can I still use my Daybreak Cash on items in the Dragon’s Prophet in-game marketplace?
On October 2, 2015 most items in the Dragon’s Prophet in-game marketplace will be reduced to low Daybreak Cash prices for you to enjoy over the last few weeks. You will be able to use any remaining Daybreak Cash in your wallet for these items until Dragon’s Prophet closes. You can also use Daybreak Cash in other Daybreak games (even after November 16th).
Can I continue to buy more Daybreak Cash in Dragon’s Prophet until it finally closes?
We have stopped selling additional Daybreak Cash to Dragon’s Prophet players from in-game.
I already bought a Daybreak Cash game card. Can I still redeem it for Daybreak Cash?
Yes because you can still use your Daybreak Cash for items in other Daybreak Games (or Dragon’s Prophet items until November 16, 2015).
If I don’t use all of my Daybreak Cash, can I get a refund?
There are no Daybreak Cash refunds. However, you can continue to use Daybreak Cash in other Daybreak games where Daybreak Cash is used.
What about my Customer Service ticket which is already open?
Current Customer Service tickets will be handled on a case-by-case basis.
Can I transfer my character from a North American server to a European server?
There is no mechanism or software support for transferring a character to another publisher