Please check how many cameras have the water issue, we will replace the cameras with new one.
Please update asap, we can apply it and bring them to you when back to Thailand.
Besides, how about the mobile devices that you mention last time. is it ok now? no update since last time, please help update, thanks.
• HDD fail-----Yes,MDVR can't detect the HDD. I try to connect this HDD with MDVR other can not be used.
Liza: this issue may be caused by the HDD. if the HDD has the issue, MDVR can’t detect it. please try to connect a good HDD to check if the MDVR can detect it.
• GSM module fail. -----I try to put a SIM card in another MDVR it can work normally. When the check shows No Module 3G status on the attached photos.
Liza: this issue happens when you get the new device or after using some time? sorry I have seen no picture, could you please send again?
• Firmware fail----When the updated firmware. MDVR can not be updated and no longer usable by the Autthapon informed earlier.
Liza: I think you mean after update the firmware, the device can’t boot right? for this issue, please upgrade the firmware by TFTP way. you need a RS232 cable, for the process, please check the attachment, please have a try, thanks.