This slide emphasizes the riskiness of business process reengineering and the need to properly manage it in order for BPR to be effective. Ask students why each of these three steps listed is important. For example, why is it important to determine the right business process to change rather than all business processes (some processes may not yield time or cost savings, you could spend too much money on working on all processes, some processes may already be effective.)
Give students an example of a business process and ask how the process could be measured. For example, how would you measure the business process of a customer ordering a meal? Of a kitchen preparing and delivering that meal? What about the business process of hiring a new employee?