Lesson 2: Manage the day-to-day
Plan, follow up, troubleshoot
“Planning,” following up,” and “troubleshooting” have clear relationships to alignment, execution, and renewal:
• Planning is the first step toward alignment and lays the ground work for strong execution;
• Following up ensures your team remains aligned and continues executing according to plan; and
• Troubleshooting is critical when plans veer off course and includes opportunities for renewal, that is, opportunities to reflect on and pivot in response to root causes
Therefore, day-to-day management is an iterative process: managers and teams collaboratively plan the work, follow up to ensure everyone continues to execute the plan they outlined and/or adjust in response to changing conditions, and troubleshoot when necessary. As part of troubleshooting, you might revisit and adjust your original plan.
Throughout this lesson, you’ll deep dive on each component of day-to-day management to discover tips, tricks, and examples that can work for your team.
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