The decision was made to go with Vocollect Talkman T5 mobile computers,SR-20 headsets and software solutions. Implementation took three and a half months. And by January 2010,Zondervan had voice-enabled its broken-case picking operation and pickers were using speaker-dependent voice solutions to batch pick up to ten orders at a time in a conveyor-based, pick-and pass configuration. To ensure that the correct product was picked, pickers had to read a few digits of the book’s ISBN
when they got to their pick location.