To reiterate what we discussed.
Results from Corporate are very poor indeed and we must improve significantly and quickly.
Remember, we have committed to 10% of our entire Occupancy to be Corporate in 2014.
That is a huge step forwards for us but it still means that you will not be responsible for 90% of the business this Hotel is handling. Your colleagues will be responsible for the other 90% so we MUST achieve our 10% as a MINIMUM. It is not a lot to ask.
Nobody is blaming the Team for results so far as we have lost the DoS Corporate, there has been no leadership and there have been several other factors too but we must start to take action now.
So, as agreed, we will start with some basic actions: