Respond to research and analysis market for new customers and support all new marketing activities.
Handle and provide products information to customers and products quotation preparing.
Propose the products quotation for management approval and perform with customer for all concerned.
Develop and collect sales data, report, presentation, manage sales forecasting and report to sale supervisor.
Receive purchase order from customers and coordinate with section concerned to excute manufacturing order.
Co-ordinate between section concerned and customer about production capability and delivery schedule.
Follow up delivery for products with any concerned and respond to customers for all information concerned.
Identify problems, suggesting improvements and selection the products which are most beneficial to customers.
Manage all claims form customer, coordinate and follow up corrective action and report back to customer.
Co-ordinate and cooperation with the sales team in order to meet customer requirements.
Prepare the new customers details transferring to the customer control team for continue business.
Being responsible for customer's satisfaction and solving customer problems.
Not share any information belonging to the company or any third party without written consent from company's management approval.
Follow superior's command.
Follow up ISO 9001 & 14001 system and company's regulations.