According to our records, we received no order from you yet, unless you used a different eBay ID.
Therefore, you most likely placed this order from another seller.
You can go to the top right and put your cursor over "My eBay" and select "Purchase History".
Locate your order for these shoes and it should say the seller's ID.
If it does not say "WATERANDTANG", you purchased the shoes from another seller.
We appreciate your business and feel free to let me know if you have any more questions.