Finally, in order to action value delivery, managers need to leverage their resources by executing decisions that mobilize, coordinate, and deploy them in efficient and effective ways. This form of leveraging is essential in order to delineate clearly the value proposition and provide a total customer offering ( Grönroos, 2011 and Vargo and Lusch, 2011) that satisfies customer needs. It is important to note here that clear value delineation, which is characterized as value quantification and value communication, was voted the #1 trend in a recent survey of business and industrial managers ( ISBM, 2011). Indicative managerial protestations are as follows: “Business marketers need to produce new ways of demonstrating the value their solutions offer in the customer's business”; “Our biggest challenge is deepening our relationship with customers and helping them see the total value proposition we deliver to them—including but not solely driven by innovation and what did holistically is worth to their business versus just evaluating us on a per-item quote versus a competitor” ( ISBM, 2011, p. 9).