create Productivity model of department and collect information to put in Productivity model To manage the resources of a business it is essential that you
understand exactly what needs to be done to meet customer demand
establish a plan that clearly identifies the work to be carried out
define and implement the methodologies that need to be used to complete all activities and tasks efficiently
establish how long it will actually take to complete each activity and task
determine what resources you need to meet the plan
provide the necessary resources and initiate the plan
constantly monitor what is actually happening against the plan
identify variances and take the relevant actions to correct them or modify the plan