This GSR‐19 Discussion Paper has covered the myriad of aspects required to building confidence in a digital econ‐omy. An economy over the Internet enables people to live their lives, not in isolation or within a closed local community, but connected to fellow humans throughout the entire globe. Critical is the communications process between all stakeholders in the digital economy including regulators in adjacent fields. This communications process should focus on supporting advocacy in developing appropriate consumer protection policy, laws, regulations and processes. NRAs are at the centre of this communication web.