6 Security
Security department is providing guest protection and loss prevention And it includes four elements
- Security officers make regular rounds of the hotel premises observing the suspicious behavior and taking appropriate action investigating incidents and cooperating with local law enforcement agencies
- Equipment includes tow-way radios closed-circuit television cameras smoke detectors fire alarms and electronic key cards etc which can provide the guest more safeguard
- Safety procedures are some guidelines for the staffs and the guests to ensure their safety For example security officers should be able to gain access to guest room store room and office all the times
- Identification procedure is to offer identification cards with photographs to all employees The guests can contact with name-tagged employees that not only project a friendly image for the property but also useful for security reasons