thank you for the feedback ka.
If you have more orders in the system, pls assign second order immediately to the rider but adjust pickup time to longer and delivery time as well. so example, if you see that rider still need 15 minutes to finish his first order and from the customer to the restaurant of second order is 15 minutes, out pick up time 30 minutes ka. Restaurant can see this info and they should prepare the food based on your estimation- not earlier, so the food is not cold ka.
Let me know if there are any questions ka
Thank you to all of you in trying to improve the KPIs.