Keys to retention: Career advancement, strong leadership
Develop leadership. Despite employees’ lack of confidence in leadership, just 62% of employers have a formal leadership development program in place.
Design a more consumer-like experience for employees. Seventy per cent of employees said their organisation should understand them to the same degree that they are expected to understand customers.
Equip managers for career development. Just one-third of employers say managers are effective at discussing career development during the performance management process.
Monitor progress. Just 27% of organisations say they monitor the effectiveness of their career management programs.