We would like to thank the many practioners from private practice, public organizations,
and consulting firms for helping us add a real-world component to this project.
A special remembrance goes to Matt Anderson from Accenture, who was a
role model for all who knew him—who demonstrated excellence in systems analysis
and design and in life in general.
Thanks also to our families and friends for their patience and support along the way,
especially to Christopher, Haley, and Hannah Wixom; Alec Dennis; and Richard Jones.