After working for several years as a regional manager for a national retailing organization, Sctt Parry decided to open his own business. Susan Gonzalez, one of his district managers had also wanted to go into business for herself. Together they formed S&S, Inc., to sell appliances and consumer electronics devices. Scott and Susan decided to pursue a “clicks and bricks” strategy. They began by renting a large and attractive building in a busy part of town, but planned to add and electronic storefront as well.
Scott and Susan each contributed enough money to sell them through the first six months of business. They estimated that they needed to hire 10 to 15 employees – 3-4 to stock the shelves, 3 or 4 customer sales representatives and 4 to 6 checkout clereks. They plan to begin hiring these employees within the next two weeks.
Scott and Susan plan to hold the grand opening in five weeks. As they review what remains to be done to meet that deadline, they ralize that they have not yet made the following important decisions: