InSite offers two performance levels for the Trusted Advisor. Implementing a full-featured Trusted Advisor requires about three months of elapsed time with one staff-year of effort. A streamlined, simplified Advisor can be implemented in less than one month of elapsed time and three staff-months of effort. These implementation times reflect the substantive amount of work required to translate knowledge about customers and product specifications into an automated system. Nonetheless, these implementation times are not large compared to the costs of creating sales force literature, distributing sales force materials, and training a large sales force. The software was available in application service provider (ASP) mode or ready to install in house.