The researcher concluded the study by several recommendations; the following are among the most important: 1. Hotel management should pay more attention to the service providers, training and
development. 2. Pay more attention to the guest safety and security. 3. Developing good loyalty programs which serve the guests. 4. Pay more attention to the term of green. Which is Very Popular in many hotels in the world? 5. Using the best available technology of social media such as Facebook and Twitter as
marketing techniques.