● flexibility to deal with changing demand, perhaps due to seasonality
● ability to supply skills and experience that the organisation does not have internally
● access to the latest equipment and practices
● avoiding large capital investment, giving higher return on investment
● easy access to a wider geographical area
● allowing short-term tests of working in new areas
● use of economies of scale to reduce warehousing costs
● consolidating loads with other organisations to reduce transport costs
● guaranteed high quality and efficient service