2. Michael Brenner is the author of B2B
Marketing Insider and co-founder of Business 2
Community. He started his career at the Nielsen
Company before taking on marketing leadership
positions at software start-up FullTilt (later
acquired by QAD software) and International
Communications Research.
Almost everyday, I still hear things like “I
serve the heavy manufacturing industry and
those guys don’t use search engines or social
media.” I think the opportunity is even
greater in B2B because no one assumes
consumers don’t use social media. But there
are still hold outs in B2B. Business people in
every industry are searching for answers and
looking for help to their business problems.
Because B2B brands have been slower to
respond, there is st i l l tremendous
opportunity for brands to start acting like
publishers and delivering engaging content in
the formats people are looking for and in the
places where they search.
The brands that do this well in the near
future or have been doing it already, have a
3. Acclaimed content evangelist, Joe Pulizzi,
founded the annual Content Marketing World
conference, and Chief Content Officer magazine.
Joe is also CEO of SocialTract and co-author of
the highly praised books Get Content Get
Customers and Managing Content Marketing: The
Real-World Guide for Creating Passionate Subscribers
to Your Brand.!
I wish I could answer with something more
profound, but I've always found the greatest
ideas from simply talking to customers. My
favorite question is "What keeps you up at
night?" What we are trying to channel here is
what the biggest pain point is.
Now, what if your marketing could solve, or
at least comfort that pain point? What if we
created marketing that was inherently useful
to our customers?
1. Stop talking about your products and
services so much.
2. Listen and list the biggest informational
challenges your customers have.!
3. Work to solve those challenges with
helpful information that doesn’t just gloss
over, but really answers their questions.!
4. Repeat
2. Michael Brenner is the author of B2BMarketing Insider and co-founder of Business 2Community. He started his career at the NielsenCompany before taking on marketing leadershippositions at software start-up FullTilt (lateracquired by QAD software) and InternationalCommunications Research. Almost everyday, I still hear things like “Iserve the heavy manufacturing industry andthose guys don’t use search engines or socialmedia.” I think the opportunity is evengreater in B2B because no one assumesconsumers don’t use social media. But thereare still hold outs in B2B. Business people inevery industry are searching for answers andlooking for help to their business problems. Because B2B brands have been slower torespond, there is st i l l tremendousopportunity for brands to start acting likepublishers and delivering engaging content inthe formats people are looking for and in theplaces where they search. The brands that do this well in the nearfuture or have been doing it already, have a3. Acclaimed content evangelist, Joe Pulizzi,founded the annual Content Marketing Worldconference, and Chief Content Officer magazine.Joe is also CEO of SocialTract and co-author ofthe highly praised books Get Content GetCustomers and Managing Content Marketing: TheReal-World Guide for Creating Passionate Subscribersto Your Brand.!I wish I could answer with something moreprofound, but I've always found the greatestความคิดเห็นจากการพูดคุยกับลูกค้าเพียงแค่ ของฉันคำถามที่ชื่นชอบคือ "อะไรทำให้คุณค่าที่คืนหรือไม่" สิ่งที่เรากำลังพยายามช่องที่นี่จุดปวดที่ใหญ่ที่สุดคืออะไร ตอนนี้ ถ้าการตลาดของคุณสามารถแก้ไข หรือสบายที่จุดปวดน้อย หรือไม่ ถ้าเราการสร้างตลาดที่มีประโยชน์มีความลูกค้าของเราหรือไม่1. พูดคุยเกี่ยวกับผลิตภัณฑ์ของคุณหยุด และบริการมาก2. ฟัง และรายการที่ใหญ่ที่สุดที่ให้ข้อมูลความท้าทายที่ลูกค้าของคุณได้3. ทำงานเพื่อแก้ปัญหาความท้าทายเหล่านั้นด้วยข้อมูลที่เป็นประโยชน์ที่ไม่เพียงแค่เคลือบตอบคำถามของพวกเขากว่า แต่จริง ๆ4. ทำซ้ำ
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