- advertise staff vacancies, assess applications, interview applicants, administer selection tests, prepare reports and make recommendations to management about staff appointments
- maintain the personal records of employees on matters such as wages, leave and training, and prepare associated management reports
- assist employees with work matters, career development, personal problems
- organise employee welfare services such as health and wellbeing programmes, first aid and social activities
- take part in enterprise bargaining talks where employees, management and unions discuss the development of specific work arrangements and conditions (pay and hours of work, for example)
- help implement organisational changes (such as those following from industrial relations legislation, revised job classification structures or technological changes)
- take part in strategic management.