The Delphi process itself has been well documented; a panel of participants is
chosen to give their opinions on the subject under investigation. Each is guaranteed
anonymity in terms of their responses; neither meets nor corresponds with other
panel members; answers questions provided by the facilitator; and are normally
given at least one opportunity to re-evaluate their answers based upon examination
of the group response. In this study, the expert panel was selected by identifying
speakers on technology related topics at major hospitality industry conferences in 30
months prior to the study. Based on the events calendars of two major academic
journals, the programmes of 105 conferences were analysed, giving a potential pool
of over 600 speakers. Those who had three or more presentations at separate