Dear hatokawa-san.
Noted.
For your rental car request on 14 Sep’2016 (per attached file), You need to use a Van?
I would like to inform you for at The rental car service no Alphard car service.
Previously that you had god The Alphard car service because driver’s car (Camry) during the maintenance period.
Please consider the type of car that you need to use.
Looking forward to hearing from you soon.
Regards,
Pook