Ek-Chai Distribution System Co Ltd, the operator of Tesco Lotus, promptly contacted Mr Chanon and sent a branch manager and area manager to his home that evening to apologise.
They offered him a gift set and an in-store voucher worth 1,500 baht.
Mr Chanon said he was told by the managers that four more items from the same batch had also spoiled in a similar way.
The company yesterday posted a message under Mr Chanon's "zombie food" post to explain what measures it had taken in the case.
It said all Korean-style pork meals had been removed from shelves at all Tesco branches, and an investigation was under way to trace the cause of the problem.
A staff member at Tesco's head office confirmed all the frozen products had been recalled and suggested customers experiencing similar problems could exchange or receive a refund on the affected item at any branch.
She declined to make any further comment, saying the company would rather wait until the results of the investigation were known.
Foundation for Consumers food alert system officer Patchara Klaewkla praised the company's prompt reaction, but suggested it would be better if the operator made an announcement to the public to alert customers to the problem.