The present study uses the critical incidents technique to examine job satisfaction among MTurk Workers. We asked Workers to describe satisfying or dissatisfying (i.e., highly salient positive or highly salient negative) experiences with Requesters and HITs on MTurk. We then examined each Worker's job satisfaction in the positive or negative experience. Based on the bimodal nature of this technique (i.e., critical positive or negative events), we propose that different antecedents will predict job satisfaction in positive experiences than will predict job satisfaction in negative experiences.
Negativity bias