A designer who consults studies in human information behaviour in order to be
guided in the design of an information system faces two major challenges. First,
the phenomenon under study, human-information interaction, is highly complex.
Human information behaviour studies that uncover this complexity usually
present it in textual narratives that do not fit the engineering rigour necessary for
design. Secondly many studies that have attempted to include implications for
systems design describe the phenomenon under investigation, rather than analyse
it. To design a system, however, requires an ability to predict behaviour under
various changing circumstances. Therefore, describing the current manifestation
of a phenomenon is not enough for design.
An analogy can illustrate the second issue
A designer who consults studies in human information behaviour in order to beguided in the design of an information system faces two major challenges. First,the phenomenon under study, human-information interaction, is highly complex.Human information behaviour studies that uncover this complexity usuallypresent it in textual narratives that do not fit the engineering rigour necessary fordesign. Secondly many studies that have attempted to include implications forsystems design describe the phenomenon under investigation, rather than analyseit. To design a system, however, requires an ability to predict behaviour undervarious changing circumstances. Therefore, describing the current manifestationof a phenomenon is not enough for design.An analogy can illustrate the second issue
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