Hello,
Thank you for contacting us and we sincerely apologize that your Nixon watch
arrived with scratches. We can assure you that each watch that we sell is 100%
brand new and original and is sent to us straight from the manufacturer. Please
rest assured that we will resolve this matter to your satisfaction.
Returned items must meet three simple requirements:
1.Products are not eligible for return if they have been worn, used, adjusted,
or sized.
2.Any defects need to be reported to us within 10 days of receipt of the item
(prior to use) to avoid the warranty process.
3.The original manufacturer packaging and materials must be returned in their
original condition.
If your product is eligible for return, please follow the instructions below
for your convenience.
Included in the box is a packaging slip with full return instructions, as well
as a pre-paid return label (on domestic orders). If you do not have this
pre-paid label, or do not wish to use it, please follow the instructions listed
below:
At the bottom of the front of your packing slip, there is a small checklist for
you to fill out that will provide our returns team with important information
to ensure a fast and accurate check-in.
Your RMA number is 20140209-46543783 . Please write this number largely on the
outside of the box. Please include a note inside the box stating the reason for
the return. Then, please ship the item back to:
MrWatch
RMA Returns Center
1967 E Maple
Suite 110
North Canton, OH 44720
US
If you are shipping this to us from outside of the U.S., just include a copy of
your receipt or email us a copy of your receipt and we will be happy to
reimburse your standard shipping charges up to [[Return Shipping Refund
Amount]]. Then, as soon as the product is received back and time is allowed for
processing, your full refund will be completed. Upon inspection, if the item is
found to be defective, a full refund will be provided to you. Otherwise, you
will be refunded per policy. We do suggest using a shipping method that is able
to be tracked, and to insure the package as well. You can read our full return
policy for more details.
All of our items are inspected upon receipt. As soon as the product is received
back and time is allowed for processing, a refund will be granted to your
account. Returns will take 4 - 7 business days to process after receipt into
our warehouse. You will receive emails telling you when your product has been
checked in, and again when your refund or replacement has been processed.
If you have any questions or concerns do not hesitate to contact us. We will do
our best to make this return as quick and painless as possible.
Thank you and have a good day.
Hello,
Thank you for contacting us and we sincerely apologize that your Nixon watch
arrived with scratches. We can assure you that each watch that we sell is 100%
brand new and original and is sent to us straight from the manufacturer. Please
rest assured that we will resolve this matter to your satisfaction.
Returned items must meet three simple requirements:
1.Products are not eligible for return if they have been worn, used, adjusted,
or sized.
2.Any defects need to be reported to us within 10 days of receipt of the item
(prior to use) to avoid the warranty process.
3.The original manufacturer packaging and materials must be returned in their
original condition.
If your product is eligible for return, please follow the instructions below
for your convenience.
Included in the box is a packaging slip with full return instructions, as well
as a pre-paid return label (on domestic orders). If you do not have this
pre-paid label, or do not wish to use it, please follow the instructions listed
below:
At the bottom of the front of your packing slip, there is a small checklist for
you to fill out that will provide our returns team with important information
to ensure a fast and accurate check-in.
Your RMA number is 20140209-46543783 . Please write this number largely on the
outside of the box. Please include a note inside the box stating the reason for
the return. Then, please ship the item back to:
MrWatch
RMA Returns Center
1967 E Maple
Suite 110
North Canton, OH 44720
US
If you are shipping this to us from outside of the U.S., just include a copy of
your receipt or email us a copy of your receipt and we will be happy to
reimburse your standard shipping charges up to [[Return Shipping Refund
Amount]]. Then, as soon as the product is received back and time is allowed for
processing, your full refund will be completed. Upon inspection, if the item is
found to be defective, a full refund will be provided to you. Otherwise, you
will be refunded per policy. We do suggest using a shipping method that is able
to be tracked, and to insure the package as well. You can read our full return
policy for more details.
All of our items are inspected upon receipt. As soon as the product is received
back and time is allowed for processing, a refund will be granted to your
account. Returns will take 4 - 7 business days to process after receipt into
our warehouse. You will receive emails telling you when your product has been
checked in, and again when your refund or replacement has been processed.
If you have any questions or concerns do not hesitate to contact us. We will do
our best to make this return as quick and painless as possible.
Thank you and have a good day.
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