CUSTOMER SERVICE (IMPORT/EXPORT) :
TO RECEIVE THE BOOKING INFORMATION / SHIPMENT DETAILS FROM OCEAN FREIGHT OR AIR FREIGHT
TO PREPARE THE EXPORT ENTRY AND GETRE-CONFIRMATION ITS ENTRY CONTENTS FROM CUSTOMERS. GET IN TOUCH WITH CUSTOMERS FOR THE DESCRIPTION AND DETAILS FOR ENTRY DECLARATION (IF NEEDED).
TO COORDINATE WITH TRUCKING FOR CARGO PICK UP SCHEDULE (IF REQUIRED) AND KEEP MONITORING OF TRUCK STATUS.
TO PREPARE THE GOODS CONTAINER LIST (FCL)THROUGH THAI CUSTOMS
TO PREPARE THE GOODS CONTAINER LIST (LCL)THROUGH SERVICE COUNTER
TO FOLLOW UP THE ENTRY STATUS (0409) AFTER VESSEL ON BOARD. KPI IS SET FOR 2 WEEKS.
TO COMPLETE THE B/L INSTRUCTION TO CUSTOMER’S APPOINTED AGENT / CARRIER (IF NOT HWL)
TO OBTAIN THE C/O FROM CONCERNED PARTIES/GOVERNMENT IF NEEDED.
TO HAVE THE DOCUMENTS LEGALIZED IF NEEDED.
TO SETTLE THE B/L CHARGES O/B CUSTOMERS FOR NONHWL CONSOLIDATION.
TO COMPLETE ALL RELATED COST AND DOCUMENT ATION TO SEA / AIR FREIGHT DEPARTMENT FOR FURTHER INVOICING PROCESS.
TO INVOICING OF THOSE NON HWL CONSOLIDATION SHIPMENT, DIRECT TO CUSTOMERS.
DOCUMENTS SCANNED TO THE CENTER FILING.
TO DEAL WITH SUB-CONTRACTOR TO OBTAIN THE ‘PHYTO CERTIFICATION’,AVERAGE 4-8 SHIPMENTS PER MONTH.
TO DEAL WITH DFT FOR COST CERTIFICATION (1-2TIMES PER QUARTER)
DAILY REPORT KEY IN