Thank you for your information, and I am asking if the fee can
be exempted for me. My mother did the booking however she made a
mistake and selected the reservationg policy which cannot be cancelled
while booking since her English is not well and she was not sure with
the description about the policy. This is the first time we use
booking.com. Therefore, I really hope that you can ask the Inn and give
us an exception. I heard your website from my sister, and she said you
are great so I will keep booking hotels via your website. This is just
our mistake by accident and I rrrrrrreally hope that you can
understand.
When I found the wrong order, I cancel the order in two
minutes, didn't bring you loss. To show my apologies, I am willing
to CNY 200 to cancel my order, please accept, thank you!