Johnson & Johnson has the distinction of also appearing on Gartner’s Top 25 Healthcare Supply Chains list (at #7), which is impressive when you consider all the bad press the company has received—particularly its McNeil division—for various supply chain glitches and infractions in recent years, such as product recalls and government-ordered factory closings. Nevertheless, J&J’s focus on improving its perfect order and customer satisfaction rates, as well as its adoption of analytics tools, helped make it the only pharmaceutical manufacturer on the Top 25.