Thank you for your message.
If there have any problem with your order, please kindly inform us your order number and describe the problem in details.
Order number is starting with Capital L and with 16 numbers. You can find it in : My account>>My orders
If you don't find order number, please send your registered email address or phone number you filled in.
https://login.dresslily.com/m-users-a-sign.htm
We will offer you the right resolution for your case after confirmed the situation.
Thank you for your time and understanding.
We look forward to hearing you soon.
Best Regards,
Sala