Hello, Sir(Miss),I represent the China Eastern Airlines for you this unpleasant trip to you said so much sorry.
Due to aircraft failure caused flight delays,Our company will provide each person with compensation 400 yuan RMB, Please give me two Passengers' information to make bank transfers.
1 Passport first page (you can e-mail pictures),
2 Chinese territory, bank account number,and bank name. (For example: Industrial and Commercial Bank of China, Shanghai Branch Huaihai Road Branch)
Money transfers about three weeks arrival, please be patient.
3 Letter of authorization: if the opportunity to entrust an agent to receive compensation, should improve a power of attorney has the opportunity to sign, and the principal ID copy.
P.S. I suggest two passenger can provide passport information, a Chinese domestic bank account number and a Letter of authorization specify the compensation will be transferred to the account(Can copy, photography, send E-mail to zhujunjie@ceair.com)