Electronic interfaces to other organisations
By providing electronic interfaces across organisational
boundaries, a whole host of problems can be addressed.
For example, a user could call an IPTV provider to ask
why their video stopped half way through. The IPTV
provider could determine from the customer’s ISP that
the 1 Gb download limit had been reached. Taking this
scenario one stage further, the IPTV provider could
increase the download limit for the customer, acting as
the agent for the service provider and receiving
commission for doing so. There are industry standards
being proposed to enable electronic interfaces between
organisations to be set up more easily