Each night more than eighty aircraft arrive
at the site to drop off packages, get
serviced, and depart to deliver the next
days packages. The aircraft turnaround
must be performed quickly to make the
scheduled departure times that are required
to achieve customer satisfaction
levels. UPS needed a tool that would
allow planners to schedule resources
based on aircraft arrivals, aircraft departures,
and package volumes. They looked
to the Consulting Services Team (CST) at
Systems Modeling and Systems
Modelings Arena® simulation software to
reduce aircraft turnaround time.