Public relations/user review.
The PM should facilitate the users understanding of the design documents. Depending on the nature of the owners organization, it is often appropriate to involve the projects ultimate users in periodic reviews of the design as it progresses. On public projects the PM may assist in the development of a task force of public representative to review and discuss various aspects of the project. On private projects a task force of key personnel from the use group may be consulted through various presentations as the design develops.