With so few employees in the store, I had to get the best I could find.
I was able to attract a core group from the store I had managed in
Ridgemount. They were young, aggressive types who had not been infected
with EXPO-AM’s culture. Being young, they lacked the seniority needed for
promotion in EXPO-AM. I was able to offer them department manager
positions in which they had the potential to make more money than at
present. But I also had to appeal to their egos to get them, telling them that
I needed them to make it a success. My track record in the company gave me
credibility. Many who joined me at Super AM were personal friends.
The Part time staff were recruited through job placement advertisements in
state employment offices. Over 800 people responded and were interviewed
200 for part time jobs in the first store. We tested all of those selected for
team and personality skills and checked their credentials carefully.