Thank you for your message to me.
Firstly I would like to thank you for purchasing my product. I have already ship your product after I receive your payment, and I have checked with the Thailand Post, it was found the error in transportation for some reason which I cannot control.
So, I have two options for you choices. I will send the products to you again with bonus, or I will full refund to you.
Please let me know, I will action immediately.
Sorry for inconvenient. Thank you very much for your understanding in advance.