As discussed,
The system has completely failed us here. Without a CCTV or manager supervision and without PAR sheets verifying consumption we simply cannot prove guilt or innocence of the staff concerning theft or personal consumption.
Therefore, without evidence we are unable to terminate employment due to suspected theft nor claim damages.
All staff involved to receive a serious written warning thank you. Second offender to resign.
I’ve expressed the seriousness of PAR controls to the F&B leadership in the past. They have failed to ensure our system is working. When the control system is loose, dishonestly may occur or is perhaps even encouraged. My review of the daily PAR stocks is clear - it’s a disaster: Not occurring daily, no dates listed so reports themselves mean nothing, no signatures by who did it. No opening vs closing to understand consumption. No comparison of closing to open between days to account for overnight loss. No comparison between consumption (PAR control) and daily Micros Sales. No requisition from store based on consumption. Furthermore I can see no consideration or revision given to PAR levels to facilitate rotation and easy stock take…
K Oh who is responsible and Khun Ian whom I spoke to seriously about the importance of this in the past – both to receive a note to personnel file and are expected to immediately improve the controls process.
Where is Finance internal audit doing a consumption vs sales daily? They should receive a note to file also.
Going forward the senior hotel leadership will be monitoring this seriously.
TD – 13/7
Thank you