Job Duties:
- To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required
- To follow up all enquiries, preparing proposals where necessary and facilitating showrounds with potential clients to show them our facilities
- Contracting bookings and raising invoices
- Co-ordinating all details for the client, including food and beverage, AV equipment, entertainment, themes etc
- Promotion of our facilities to new and existing clients through a pro-active approach
- Responding to and co-ordinating all internal meeting requests
- Assisting in implementing the sales strategy as set by the Sales manager, and in association with the contracted banqueting caterers; including strategies for encouraging repeat business and up-selling
To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
- Ensure an efficient tracking system of all event paper-work
- Up-keep of a client and agents database - updating where necessary to allow effective promotions