Martineau (1958) was the first person who apply image idea in retail sales domain, and he called the force which can effect the customer decision-making as "store personality or image" (Chang & Tu, 2005:198). The concept covers not only visible attributes but also abstract factors. Symbols, colours, personnel's attitude etc. are the key attributes on the perception of a store. According to Martineau, customer assesses store within the framework of a multidimensional benefit function. Concrete (selection, product quality, price etc.) and abstract (atmosphere, personnel service, ease of shopping etc.) attributes which form store image undertake a functional role. Store image reflects the store's identity. Customer, on the other hand, prefers the store which is appropriate with his own image (Louis & Lombart, 2011:67). A positive image which is created against the retail store in the customer's mind is highly important in protecting the current number of customers, increasing their frequency of buying and gaining new customers. Because retail store communicates with the customer by creating an image. The business is able to introduce itself to the customer as it likes through creating the right image. Store image can pioneer many factors which will provide the retailer with profitability such as the decision of store election, customer satisfaction, and customer loyalty. The retailer, who understands its importance, is aware of the fact that he has to use the image and the factors that form the image in the right manner.