While member and sponsor donations continued to increase, operating expenses were expected to rise at a faster pace. In the past, the station had provided informal sales training for the on-air hosts for the membership drives, but lack of money had eliminated further training programs. KUVO volunteers were a dedicated and compe¬tent crew, but there was no one currently on KUVO's staff responsible for training and supervision. Though few volunteer tasks required hand-holding per se, there was a need for seeing that a job was done correctly and on time.