We are facing increasing costs levied by SATS for FFM messages created by them for inbound cargo ex your stations. These FFM messages should have been sent by the CTOs from where the cargo originated from.
I would appreciate it if you address this issue with your CTO and ask them to send the FFM to SATS as they are contracted to do so.
This is with immediate effect, and any new charges levied by SATS for cargo carried ex you station, will be forwarded to you for payment.