Car Rental Problem
The rental office at the airport couldn't give me the car I had reserved. It was in the medium price range at $250 a week.
Instead, they offered me a choice:
1. a smaller car, which was uncomfortable and had a small truk;
2. a bigger car for an extra $20 a day.
I was expecting a free upgrade, but the clerk on the desk refused to do that. His attitude was 'take it or leave it'. So I hired the bigger car. When the company billed me, I ended up paying $490 for the car.