reetings!
Thank you for contacting Gaijin customer support.
We are able to switch of the 2-step authorization. However you should prove that this account belongs to you. Please provide us with the following authentication information in this ticket:
Your current and previous nicknames.
Registration date of your account.
Purchases that you have made using your account (invoice screenshots).
Your game progress (rank, planes, amount of lions).
Last login to the game.
Your geographic location (let us know if you moved to another city or country).